Website Design and Development
Are you looking to create a website for your business? Or maybe you have a website and would like to add or improve the features of your site? I've built websites for all types of large and small businesses and organizations, non-profits and educational institutions. I will work with you to design and build the site that will best suit your needs.

E-commerce Solutions
Many online services fall under e-commerce. One or more of the following may apply to your business.

• Would you like to sell your products or services online? If so, how large is your catalog of products/services, and how much of that should be available online?
• How about gift certificates or coupons, redeemable in your store or through your website?
• Perhaps you'd like to allow visitors to register for your services or make reservations online, but not pay until a later date?

These factors determine how you present your e-commerce to visitors, which payment method to use and how much of the order fulfillment should be done online. E-commerce doesn't end with the purchase. I can also provide invoice generation, shipping integration with USPS, UPS, FedEx and DHL, and customer purchasing reports.

Content Management Solutions
"Content management" refers to how you update and maintain the information on your website. Whether your site has text, images, product information, search engines, or real-time dynamic content, I can provide you with the tools that will allow you to manage your site yourself. Content management tools can save you time and money as they allow you to update your website without having to learn HTML or programming skills.

Web Hosting Solutions
Hosting costs can vary quite a bit, and it's easy to buy more than you need or less than you need.

• Is it a simple site, or will there be many pages with ever-changing content?
• How much visitor traffic do you expect?
• When managing your site, do you wish to be hands-on or hands-off?
• Will one person manage the entire site, or will several people manage different parts?

All these considerations and more determine your hosting requirements. Please note that I do not personally host your website and so do not have a financial stake in your hosting decisions. Therefore, it is in my interests to find the best solution for you.

Customer and Client Relations
A website isn't just about advertising and generating business. It's a two-way means of communication where you can ask questions, collect and analyze feedback and improve your relationship with your clients. Contact forms, email marketing, online surveys, and user forums are some of the ways to facilitate this communication. I will help you find the methods that work best for you.

Office Management Solutions
Your website can also help with the internal processes of your organization. Perhaps you have software applications running in your office that you'd like to be able to access elsewhere. Secure password-protected tools allow you to manage your internal information on the web whether you're in the office, at home or on the road.